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What are direct cremations?

6th June 2022

The pandemic appears to have triggered a shift in people’s attitudes towards funerals with direct cremations becoming more popular.   When restrictions were in place during the multiple lockdowns, we saw a rise in direct cremations. It gave families a chance to remember their loved ones at a later date when they could get together… Read more »

Penmount Crematorium Covid Legislation Changes

25th January 2022

Penmount Crematorium in Truro has updated its Covid guidance following changes in government regulations. Mask update Masks in the chapels will no longer be mandatory for: – mourners, – funeral staff – or officiants. But wearing them inside would be appreciated.   Seating update Additional seating will be made available in chapels: – Trelawny chapel… Read more »

PHE guidance for managing a funeral in England from 19 July

19th July 2021

From Monday 19 July 2021, there will be no legal limits on the number of people who can attend funerals or commemorative events. Venue operators may choose to set their own limits. From 19 July, mourners will not need to stay two metres apart from people they do not live with, and venues are not… Read more »

3rd May 2021 Press Release: Limit on mourners at funerals to be removed

4th May 2021

Families and friends will shortly be able to pay their respects to loved ones in greater numbers, with numerical limits on funerals to be removed. Legal limit on numbers of mourners at funerals to be removed in England at Step 3 of the roadmap Venues such as places of worship to set limits based on… Read more »

Government recognises work of ‘unsung heroes’ in funeral sector in response to CMA

8th April 2021

“The funeral sector, in one form or another, has provided a valuable service to the country for centuries. “The funeral sector is often made up of unsung heroes within the community, with much of their work unseen by the public. The government recognises the hard work of the funeral sector, and further appreciates its dedication… Read more »

Funerals and linked commemorative events from 12th April 2021

6th April 2021

Here is the Govenrment’s latest announcement: Funerals are allowed with limits on attendance, and must only take place in COVID-secure venues or in public outdoor places. The venue manager or event organiser must take the required precautions, including the completion of a risk assessment. Funerals can be attended by a maximum of 30 people and… Read more »

National Grief Awareness Week

25th November 2020

National Grief Awareness Week takes place from 2-8 December. The aim of NGAW is to raise awareness of the hundreds of UK charities and bereavement support services that are available to individuals affected by grief. It is organised by the Good Grief Trust which is the UK’s leading charity, bringing 600+ bereavement charities and services… Read more »

Funeral restrictions during the England lockdown from November 5th 2020

5th November 2020

This is the latest announcement from the National Association of Funeral Directors Having now reviewed the draft regulations, which will be voted on today in Parliament, and received assurances from the Cabinet Office on certain key points, the NAFD expects the arrangements for funerals to remain largely unchanged during the England lockdown (beginning tomorrow, 5… Read more »


17th August 2020

Funerals Market Investigation Summary of Provisional Decision report Notified: 13 August 2020 1. Funerals provide an opportunity for people to pay tribute to their loved one and they fulfil critical social, psychological and (for many) religious functions. Because of the crucial role funerals play in society; the distressing circumstances in which they occur, and the… Read more »

Face Coverings

6th August 2020

Please see below an extract from the latest Government advice on face coverings, when and where they should be worn. 1. What is a face covering? In the context of the coronavirus (COVID-19) outbreak, a face covering is something which safely covers the nose and mouth. You can buy reusable or single-use face coverings. You… Read more »

Churches to re-open for funerals

15th June 2020

Pastoral Introduction Funerals present one of the most urgent, difficult and often cruellest tensions that exist between the realities of human need and the demands that must be met if the current COVID-19 outbreak is to be brought under control. When a loved one dies, our natural human desire is to be surrounded by others… Read more »

Children’s Funeral Fund for England launches today

1st August 2019

Bereaved parents will no longer have to pay the cost of their child’s burial or cremation after the Children’s Funeral Fund for England opened today (23 July). Published 23 July 2019 From: Ministry of Justice and Edward Argar MP Children’s Funeral Fund for England launches today Through the scheme, funeral providers will be able to… Read more »

Why we are supporting the Tell Us Once scheme

8th February 2019

We understand that telling people about the death of a loved one can be challenging. We also understand that having to repeat that information for various government departments can be difficult. Spending time on the phone having the same conversation, over and over, can be distressing. That is why we are supporting the Government’s Tell… Read more »

Bereavement Support Payment System Expanded

6th June 2017

We know from our research and customer feedback that the cost of funerals can be confusing and a concern to people.   That’s why we have launched our online pricing guide, which gives people a chance to understand the cost of a funeral and what is involved.   Despite being transparent with prices there are… Read more »