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I write to give my sincere thanks to your excellent team who conducted the funeral of my husband in 2017. Everyone with whom I dealt provided such a superb, sympathetic and seamless service. Gloria, in particular, was amazingly understanding and helpful. Looking back, you gave me very precious memories of a beautiful day which honoured a very special person. For those, I am and always will be enormously grateful. Thank you all for those and for guiding me through the greyness with such sure feet and steady hands.