I had never arranged a funeral before and had no idea where to start after losing my Mother on October 28, 2019. A friend of Mum’s recommended Beswetherick’s and from the moment I telephoned them, I felt at home. They were very professional without being patronizing and explained the process in detail and answered all my questions in a sensitive, helpful way, providing options and estimates, and once the Registrar provided the green certificate I made an appointment and met Gloria in person. It was as if she held my hand and guided me through the planning and all the red tape involved. A Celebrant was chosen in accordance with my Mother’s wishes and visited me at home to discuss the details of the service. Everything was organised to perfection, carried out without a hitch and we were guided through probably one of the most difficult of occasions, seamlessly, by the Funeral Director and Beswetherick staff. Thank you all for your professionalism, I can’t recommend you enough!