Genuine and caring service.
My Mum passed away recently and after Beswethericks were recommended to me for my Dad 4 years ago it was without hesitation that I used them again for Mum. Once again they made a very emotional experience that bit easier due to their professional and personal touch, showing empathy and genuine care throughout the whole time. I felt that I was being looked after every step of the way. My thanks and gratitude go to Cindy, Simon, Gloria, Sandra and the rest of the team for helping me organise both funerals and I would recommend Beswethericks without reservation. Jo.
Outstanding at all times
Sadly we lost my mother in law suddenly just before Christmas. What is always a difficult time was made much worse by the time constraints Christmas brings. At all times the team at Beswethericks were there to help and advise, always at the end of the phone. They made sure that my mother in law was treated with dignity at all times and that we as a family were supported. Throughout the whole process from planning to the funeral itself, no question was left unanswered and no problem not resolved. The ceremony itself went seamlessly and we will be eternally grateful to Gloria, Cindy, Simon and Sandra for everything they have done for us throughout this sad time. I would highly recommend Beswethericks and thank them immensely.
CARING AND PROFESSIONAL
I cannot recommend this company highly enough. When my Aunty passed away a few months ago I had to arrange her funeral with the complication of living nearly 300 miles away. From the very first phone call to Besweatherick's office in Truro, everyone was very kind, helpful and sympathetic. They informed and led me through everything especially the things I hadn't thought of and nothing was too much trouble. The funeral was very much a celebration of my Aunt's life and family and friends all said what a wonderful tribute to her it was. Special thanks to Gloria who was there on the day and was so reassuring and to Cindy and Simon for all their help and care. I am so grateful to them.
Excellent and sympathetic company
Beswethericks were recommended to me and I would have no hesitation in passing the recommendation on. It is a local, family run business that offers a efficient, sympathetic and sensitive service at what is a very difficult time. Nothing was too much trouble and Cindy and simon were happy to guide me through the whole process and were there in person on the day to make sure everything ran smoothly. A very professional company I would highly recommend.
Caring and professional
We have used Beswetherick twice in the last 2 years for my parents' funerals. The whole team are so professional and yet caring. They handled all of the arrangements which made our lives much simpler. Their advice and guidance was very much valued and their customer service and attention to detail perfect. Gloria was the funeral director at both funerals and it was a comfort knowing we were in good hands. I can highly recommend the whole team.
A First Class Caring Service
My elderly mother died recently following a long illness. In her funeral wishes, she requested WJ Beswetherick & Son to be appointed as funeral director. In following out her wishes, the family found this firm to be tremendous - they were friendly, supportive, caring, efficient and I cannot praise them highly enough. Gloria and the whole team instilled my confidence in their service from the moment I made my first approach on behalf of the family. All the arrangements, from the first collection to the end of the crematorium service, went without a hitch, all thanks to the highly professional staff and directors. I heartily thank them and highly recommend them.
We have used beswethericks over the years and have no hesitation in returning to them.Their professional and caring and of course understanding to all are needs and make our sad journey as easy as they can. The family can't thank them enough and any requests are dealt with with compassion and dignity.We have no hesitation in recommending them to others who need a family run professional service.
My darling mother Mavis passed away in the middle of the night. I called Simon. Himself & a colleague were with us within moments. Such gentlemen. Very kind. Didn't rush in anyway. Gave us all the time we needed to say our goodbyes. Mum didn't want a funeral. She had just turned 86 years old, she said at her age all her friends unfortunately were dying and the ones left spent their time going to funerals, she didn't want that. Mum also felt the occasion was too upsetting for us her children. So she chose to have a private cremation. Cindy & Simon looked after everything for us. They are an amazing couple doing a wonderful job at such a very sad time in anyone's life Thank you both very much Your kindness was much appreciated Marion & Stuart Farmery
Excellent & Efficient Service
From the minute I entered the offices to the end of the cremation I was dealt with in a very caring and efficient manner that helped remove a lot of stress and difficulty whilst arranging everything else. Would highly recommend.
I cannot thank Cindy, Gloria, Simon and all the staff at Beswethericks enough for their wonderful support and help at such a sad time. We chose a well-established family business as we felt this would be more fitting. We were not disappointed. From initial enquiry to after the funeral, the care and warmth shown was greatly appreciated. It is said that the little touches make all the difference; rarely has this been more evident. To everyone at Beswethericks a huge thank you for the professionalism and quality of service provided. I can recommend them without hesitation.
Professional and caring
My mother sadly passed away recently whilst staying with us in Surrey. Beswethericks were helpful, efficient and caring throughout, from arranging for Mum to be returned to Cornwall through to the actual funeral itself. Our thanks go to the whole team, particularly to Simon, and we would certainly recommend Beswethericks as a very professional company with that all important personal touch.
Caring and Professional
We have used Beswethericks in the past and did not hesitate in using them again. Their care and support to the family was very welcome at a difficult time. Any questions or requests we had were dealt with with compassion and dignity. Our many thanks go to Cindy, Gloria, Simon, Sandra and all the team for their professionalism and guidance.
Care, Compassion and Professionalism
When my mother passed away, Beswethericks were recommended to us and they certainly fulfilled the recommendation. The funeral was in Truro Cathedral and as we lived in Berkshire, we were quite daunted by the prospect of all the arrangements. Beswethericks arranged every detail with care, compassion and professionalism. They were extremely flexible and anything we wanted could be provided. I would certainly recommend W J Beswetherick & Sons.
Nothing too much trouble
Cindy & Simon were lovely, warming and very professional. Nothing was not too much trouble for them. They put the order of service together for us which came really well including the images etc. Their communication was spot on, not too much, not too little. Very caring and efficient service from them all.
Carol in Chacewater
Highly recommended – a wonderful, dedicated family firm
In 2001, I chose this funeral director to handle the arrangements for my mother's funeral and they were excellent, so I had no hesitation in choosing Beswetherick & Son again last month when my husband passed away. I am pleased to report that the standard of the care, compassion and professionalism shown on the second occasion was just as I had remembered it - if not better. Everyone was kind and caring at a time when a family needs to know that they can rely on the fact that everything will be done to make the day go as well as you would wish. We had made several decisions regarding the funeral beforehand, which obviously helped, but from our first appointment, Gloria was excellent in gently pointing us in the right direction when we needed it. I am so grateful that this dedicated family firm was available to arrange such an important day.
Courteous and compassionate
We have now used Beswethericks for three family funerals. We have found them courteous, compassionate and friendly on each occasion, the latest being no exception. We could find nothing to fault, from their planning, finessing the paperwork, service on the day, to their follow up afterwards. Thank you.
Fantastic service, highly recommended.
We had absolutely fantastic service from Beswethericks from start to finish. Couldn’t praise them enough for the care and professionalism that they provided both leading up to and on the day of the funeral. We would recommend them unreservedly.
I cannot recommend Beswetherick’s highly enough to express how their efficient, caring, approach helped me give my father the most amazing send off ever with the help of the RAF. Simon, Cindy and Gloria were so supportive and ensured that the personal touch was maintained throughout the arrangements. A very sincere thank you to you all. Lin Rundle, Truro
INDEPENDENT IS BEST
All the staff offered caring and considerate customer service at a time when emotions are stretched. Nothing was too much trouble, from collecting my mother from outside the county and bringing her home to realigning the layout of the service sheets for the funeral. The discussion about the service and requirements was, due to distance, done by telephone and email and worked well. Having a dedicated person present on the day to liaise with and direct the family was delivered skilfully and unobtrusively. Overall, the attention to detail and concern for all on the day was exemplary. One family member commented 'it was the best funeral she'd been to'and this was in no small way due to the team at Beswethericks. When the account arrived it was £3,000 less than a very similar funeral organised up country with a Funeral Directors who are part of a larger organisation, which was pleasing, especially as the service we, and my mum, experienced was so good.
An excellent funeral service arranged by e-mail from a very caring team.
We were extremely satisfied with the funeral/cremation arrangements and service from W J Beswetherick & Son Ltd. My 94 year old Mum died peacefully in Truro, but I (her son) live in Epsom. However we were able to make all the arrangements by e-mail after an initial phone call. W J Beswetherick noted all our requirements and arranged an excellent Christian ceremony and arranged for Fr. Simon Bone from St. Day to conduct the service. They arranged the requested music and Fr. Simon put together a simple, but Christ filled service. Gloria & Lee from W J Beswetherick looked after us at Penmount Crematorium and were very caring supportive. We did not want a cavalcade and my daughter brought a white rose cross with her from Norwich which her friend had made. W J Beswetherick were able to accommodate all of this with absolutely no problem. Thank you all very much for your attention and understanding as we celebrate and remember my Mum's life. To God be the Glory.
Compassionate and Caring.
Very compassionate, thoughtful and clear servce covering all aspects and fine details of funeral process, legalities and arrangements. Extremely helpful in suggesting various alternative options relevant to our family, and all staff were just lovely and caring. Very clear web-site with likely costs explained. We were very impressed with the personal care and attention we received and very pleased with the service booklet production. We felt genuinely "looked-after" and were kept regularly informed at every stage of the required arrangements, and able to ask any questions at any time by phone or email with rapid reply. Highly recommended and a big thank you for giving us a wonderful memory over a sad event..
A good funeral
The service we received was very professional but friendly and welcoming at the same time. Cindy and the team were all concerned to help us organise the type of funeral we wanted and nothingwas too much trouble for them. Helpful suggestions were made and there was no "hard sell" or pressure at any stage. An excellent service - we had used the business previously and would certainly do so again.
Delighted with WJ Beswetherick & Son Ltd
The family were very pleased with the way in which WJ Beswetherick have arranged the funeral of my aunt. They were professional and know their business inside out. We never felt rushed at any time and were very gratified by the sensitive manner in which the arrangements were made. They managed all aspects of the funeral which involved a church service and also a cremation. Their communication was excellent letting us know about all stages of the funeral process including press notification and also the distribution of donations to charities . The costs were fair and were clearly identified in the final invoice.
Efficient, caring and thoughtful at a difficult time. Beswetherick's help was very much appreciated.